Support

History

If you are encountering a problem or bug, please check for newer releases and release history to see if it has been acknowledged and fixed in a newer release.

Issue Demos

If you have a demo program that reproduces the issue or problem, please follow these guidelines before submission.

Official Primary Support

  • Atozed Web Forums – Our official support forums as of March 2018.
  • IntraWeb Chat – Web or app based chat room for IntraWeb discussions. This is a peer based forum to connect IntraWeb users and is not an official support channel, however IntraWeb staff do monitor and participate in conversations when possible.
  • Frequently Asked Questions – A FAQ is available which contains the answers to many common questions and resolutions to common issues.
  • Contact Sales – Contact form to contact us about sales or pre-sales questions. Please do not use this form for technical support.

Peer Support