Support

History

If you are encountering a problem or bug, please check for newer releases and release history to see if it has been acknowledged and fixed in a newer release.

Issue Demos

If you have a demo program that reproduces the issue or problem, please follow these guidelines before submission.

Official Primary Support

  • Atozed Web Forums – Our new web forums as of March 2018.
  • IntraWeb Chat – Web or app based chat room for IntraWeb discussions. This is a peer based forum to connect IntraWeb users and is not an official support channel, however IntraWeb staff do monitor and participate in conversations when possible.

The Embarcadero forums are an official method of support, however are they are often down or glitchy for long periods of time. In addition, for the last few weeks they have been under a sustained spam attack making them practically unusable.

Other Resources

  • Frequently Asked Questions – A FAQ is available which contains the answers to many common questions and resolutions to common issues.
  • Contact Sales – Contact form to contact us about sales or pre-sales questions. Please do not use this form for technical support.

Peer Support