License registration or update 15.1->16.1 didn't work

[sglodek]

Hello,

I have downloaded and installed Intraweb 16.1.7. Installation was done in a new directory, so both directories for IntraWeb 15 and IntraWeb 16 are available. in Delphi 11.3 I can see IntraWeb 16 in the component-list.

In my purchase point I have a license key that ist valid until 11/16/2025 like that:

Code:

+0011CGICBIDAFIAABAGGCEEAJABFGCBEBFGAICBBGBAGABGA
...
AEGBJBBHHBCACDDCACCAEBJIAHFBBICBCDCCJDJACAE

I have inserted this license key during installation and after installation with the registration-tool in the installation-directory.

After loading my application in Delphi 11.3, building the project and starting the application I get the message that it is in evaluation mode with IntraWeb 15 instaead of IntraWeb 16 and with an old license:

Code:

*** Evaluation Mode ***
Reason: Your license will NOT work wih IntraWeb versions released after Feb 25, 2020
Build Date: Dez 15, 2022
IntraWeb Version: 15.2.69
32-bit Server on 64-bit Windows

 
Is it neccessary to uninstall IntraWeb 15 before updating to IntraWeb 16?
What steps are necessary to switch from IntraWeb 15 to IntraWeb 16? Have I forgotten anything?

best regards
Siegbert

[Alexandre Machado]

Hi Siegbert,

it's not necessary but if you want to build it with IntraWeb 16 you may need to adjust the library path. If 2 different library paths for 2 different IntraWeb versions appear in the Delphi configuration, the first one will be used.

Go to Tools -> Options -> Language -> Delphi -> Library

Now, click on the button next to Library Path edit box and find the IntraWeb paths. Move the IW 16 path above the IW 15 path in the list.

You must do this for both 32-bit and 64-bit platforms.

Click OK and then Save.

Now rebuild your project and see if it now links with IntraWeb 16, instead of IntraWeb 15.

Please let me know if this fixed your issue.

[sglodek]

Hi Alexandre,

thank you - that was the solution. Sometimes it's so simple, yet you still can't come up with the right idea :-)

bets regards
Siegbert

[Alexandre Machado]

Great! I'm glad that it worked :-)

Cheers

[dakalagrant]

It seems like there might be an issue with the license registration or update process from version 15.1 to 16.1 as described in the thread. Have you tried reaching out to support for assistance with this?