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IW 15.1.7 error during installation - Printable Version

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IW 15.1.7 error during installation - aimpera - 10-31-2019

Hi,
IW installer (iw15.1.7.exe) after validating license step, excepts a "download error":


Quote:Sorry, the files could not be downloaded. Click 'Retry' to try downloading the files again, or click 'Cancel' to terminate setup.


Can you check?

Best Regards, Alfredo.

Edit:
Installing *ONLY* Intraweb (no Bootstrap no FASTMM etc) works...

RE: IW 15.1.7 error during installation - kudzu - 10-31-2019

Clear your cache and download again or try another browser. Sounds like a failed download.

RE: IW 15.1.7 error during installation - aimpera - 11-02-2019

(10-31-2019, 06:11 PM)kudzu Wrote: Clear your cache and download again or try another browser. Sounds like a failed download.

Hi,
the error is during install:
[attachment=188]

Tested on 3 different PC with different connectivity and in different days...

Best Regards, ALfredo.

RE: IW 15.1.7 error during installation - pierobonf@contal.it - 11-03-2019

(11-02-2019, 02:38 PM)aimpera Wrote:
(10-31-2019, 06:11 PM)kudzu Wrote: Clear your cache and download again or try another browser. Sounds like a failed download.

Hi,
the error is during install:


Tested on 3 different PC with different connectivity and in different days...

Best Regards, ALfredo.
Hi,

I have the same error. I'm trying to reinstall intraweb 15.1.7 and the first time i had no issue.

Francesco

RE: IW 15.1.7 error during installation - kudzu - 11-03-2019

We are looking at this issue.

RE: IW 15.1.7 error during installation - pierobonf@contal.it - 11-04-2019

(11-03-2019, 04:40 PM)kudzu Wrote: We are looking at this issue.

Hi,

now it works, thank you!

Francesco

RE: IW 15.1.7 error during installation - aimpera - 11-04-2019

Hi,
I just tried and it works

Best Regards, Alfredo.

RE: IW 15.1.7 error during installation - kudzu - 11-04-2019

We've deployed a temporary fix and are working on a more permanent one.