Important Support Changes

Important Support Changes

In order to improve support we are making some important changes.

Historically there were some very important reasons to have a separate private newsgroup for paid users. These reasons while they still exists have been minimized by other factors and having 3 areas of support simply splits our resources and causes users to post questions 2-3 places in many cases.

Immediately the peer newsgroups on Atozed servers will be made read only. If you have an open question, please repost it on the Embarcadero IntraWeb newsgroup. The Embarcadero server supports both NNTP and a web interface.

In the near future we will transition the private newsgroups as well, but we need to first put in a place a system to identify our users with current support subscriptions.