Support

1. I post a message to the newsgroup but it does not show up. Why?

Some newsreaders such as Outlook Express do not show your own posts inmediately. You need to refresh to see them. You can change this behaviour in the options.

2. How do I configure Outlook Express to access the newsgroups?

1. From the Outlook Express menu chooose Tools | Accounts. Clicking on Accounts will open the Internet Accounts window. This window allows you to configure Outlook Express to retrieve emails from different mail servers and USENET messages from various USENET servers.

2. From the Internet Accounts window, choose the News tab.

3. Click on the Add button and choose News and fill in the steps of the wizard as follows.

4. Enter the name you would like to appear when you post a new message or reply to an existing one.

 

5. Enter the email address that you would like to appear when posting a message or replying to an existing one.

 

6. Enter the address of the news server. If you are accessing our priority support groups, this will be support.atozedsoftware.com. If you are accessing our peer support groups, it should be news.atozedsoftware.com.

 

7. If you are accessing our peer support groups, goto step 9, otherwise go to step 8.

 

8. Click on the My news server requires me to log on and enter the support credentials sent to you when you purchased.

9. The wizard will now give you the option to subscribe to the groups on the news server. To do so, select the newsgroups you want to monitor from the list and click Subscribe. If the group you are looking for does not appear on the list,click on Refresh List.