Your IntraWeb key and your RAD Studio Serial Number
If you are requesting a IntraWeb Bundled key
Since the release of RAD Studio XE, IntraWeb bundled keys are now related to your RAD Studio Serial Number, which means that when you request a IntraWeb key, the e-mail you used to request it is also related to your RAD Studio Serial Number.
This key request will be done by using the Key Request tool (you will receive a link to download the application when you choose the specific option in the Atozed Purchase Point)
If someone else tries to request another IntraWeb key using the same RAD Studio Serial Number, as this person is using another e-mail account, this request will be rejected by our system as the RAD Studio Serial Number is already related to your account.
If you want to purchase the Special Upgrade Offer
The Special Upgrade Offer allows you to upgrade the Bundled IntraWeb to a "most powerful" version of IntraWeb and must also be related to your RAD Studio license.
After we confirm your order, you will receive an e-mail with instructions to download the Key Request application to request your paid key.
Now, the important part: If you already requested a IntraWeb bundled key (XI or later) and wants to take advantage of our Special Upgrade Offer, please be sure to purchase this offer using the same e-mail account you used to request the Bundled Key. If you use a different account to purchase the upgrade, the system will interpret it as another user and will block the paid key request, as the RAD Studio Serial Number is already related to another account.
If you are using the Embarcadero All-Access licensing model
If you are using the All-Access license model, we need to notify you that our key request method still does not work with this licensing model, therefore you won´t be able to upgrade your IntraWeb bundled license or purchase our Special Upgrade Offer. We are working with Embarcadero to find a solution to this issue.
Please note that the retail licenses are not related to the RAD Studio Serial Number and they will work with no problems even if you are using the Embarcadero All-Access licensing model.