IntraWeb Support

Frequently Asked Questions

A FAQ (Frequently Asked Questions) is available which contains the answers to many common questions and resolutions to common issues. Please check the FAQ before requesting technical support.

If you are looking for information on how to configure your news reader to access either our peer support newsgroups or our priority support groups, click here

History

If you are encountering a problem or bug, please check the history and see if its been acknowledged and fixed in a newer release.

Bugs

If you have found a bug, please see here how to report. 

Sales Questions

Sales and pre-sales questions can be asked using the ask sales form. Ask Sales is not for technical support. Please post all questions related to technical support as listed under Obtaining Technical Support.

Obtaining Technical Support

If you cannot find the answer using the above resources, please use the guidelines below:

• Evaluation - I am evaluating IntraWeb at this time and need some basic assistance. Support Options.
• Registered User - I have purchase IntraWeb and am a registered user
  • with a current subscription for IntraWeb. Support Options.
  • but my subscription has expired. Support Options.
• Delphi 7 Bundled - I am a Delphi 7 user and am using IntraWeb as part of Delphi 7. I did not purchase IntraWeb from Atozed Software and did not purchase a subscription. Support Options.
• Training - I would like on site or off site training for IntraWeb. Training Options.